Looking Forward: Leadership Matters’ Wishes for 2018

2018

Happy New Year to everyone. We’d like to begin by thanking all of you, longtime readers and those who’ve just discovered us for your support, passion, and encouragement. Know you’re in good company. Leadership Matters had nearly 50,000 views in 2017–not our best year, that was 2016–but we’ll take it. While most of our readers come from the United States, people from 124 countries read this blog which tells us that questions and issues regarding museum leadership are universal. Our regular readers, garnered from WordPress, Instagram, and Facebook number 1,200. Building on 2016’s unbelievably popular post, Museums and the Salary Conundrum, 2017’s most read post was Are Low Museum Salaries Just a Money Problem? It seems there’s a theme here.

So now, suddenly, it’s a new year, and in a spirit of hope, here are our wishes–a baker’s dozen–for 2018.

  • Museums develop and use equity and diversity policies to guide recruitment and conduct. AAM requires equity and diversity policies for all Accredited museums. AASLH requires equity and diversity policies as a StEPs standard. Need some help to jumpstart policy development? The Association of Science and Technology Centers’ Diversity Toolkit can be the place to start.
  • That museums stop kicking the can down the road and address the wage gap now. You’ll find good information at the Gender Equity in Museums Movement (GEMM) website.
  • More resource pooling or institutional merging among museums across discipline and geographic boundaries to increase impact and strengthen sustainability. Here’s a good starting resource from AAM.
  • That museums remember that empathy isn’t just for the visiting public; it belongs in the workplace and boardroom too. The Empathetic Museum’s Maturity Model is a self-assessment that can help your institution better reflect and represent the values of their communities.
  • Museums become recognized leaders in workplace reform, emphasizing workers and volunteers as valuable and valued human assets. Looking for ways to begin difficult conversations at work around equity, diversity, inclusivity? This article may help. 
  • That museums remember that no matter how carefully they construct their public face, boards, staff, and volunteers need to check bias at the door, and work to create open, authentic environments. Here’s a playlist of TED talks to share at work.
  • Museums lead the way for nonprofits by becoming places where women DON’T experience sexual harassment. That means supporting women not just punishing men. Need some support? This one-pager from 9-5 might help.
  • Museums lead the nonprofit world in board education and development.
  • All museums articulate their organizational values and figure out tangible ways to live by them….every day. Doing so will keep them agile and responsive.  The resources here and here will get you thinking about organizational culture and values.
  • Museum boards commit to sharpening their governance knowledge; museum staff commit to sharpening their creative edge.  Together, boards and staff commit their museums to becoming active and transparent learning organizations. What will you do to create the change that will make 2018 better? 
  • Museums emphasize building endowment as a key strategy leading to long-term financial stability.  Coupled with community building grounded in a dynamic and relevant mission, the result is a museum at its most resilient in the face of economic and social change. This article from the Nonprofit Quarterly offers an excellent overview about what an endowment is and underscores the importance of organizational commitment to building and maintaining one.
  • Museums make time to hit pause, to plan, to think big, fight mediocrity and encourage community engagement. Consider how you will nourish creativity among your staff.  
  • Museums commit to an open, fair, equitable hiring process; that they cease posting jobs without posting salaries, and that they stop insisting on a graduate degree for every position. Nicole Ivy’s article starts the conversation.

And don’t let the wishes end here. Let us know what you care about and what you wish for in 2018, and if you’d like to write a guest post, send us a writing sample, and a possible topic.

Anne Ackerson & Joan Baldwin

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Treading Water in the Museum Field

Hire Me!

This is the second in a series of guest posts about the museum job market. Our guest blogger this week is Cassidy Percoco, now a curator/collections manager, who graduated from the Fashion & Textiles History, Theory, and Museum Practice program at the Fashion Institute of Technology (NYC).

If you are interested in guest posting for Leadership Matters, particularly if you are looking for a first job or if your experience finding a museum job was impacted by race or gender, contact us at leadershipmatters1213@gmail.com.

Like many other people in the museum field, I had to spend years in a state of financial uncertainty after graduation. To me, that was all “paying your dues” – I knew that more was required beyond the degree and never expected to get a job right out of graduate school. However, it took me several years of living at home, working part-time in retail and food service, and interning and volunteering at local museums – not to mention writing a book and maintaining a blog on historical fashion – before an application and interview turned into a permanent, full-time job. And it’s a job I love, but for a variety of reasons, now I need to move up the ladder. At first, the second job seemed like it wouldn’t be too hard because it’s common knowledge that the lack of true entry-level jobs is the main barrier to a museum career, right?

Wrong. My current situation is actually not that much different than my post-grad-school one: There are few positions open for someone with my skills and experience, and competition is still extremely fierce. The standard advice of “volunteer as much as you can” is no longer practical, though. As a consequence, I’m not sure what to do next.

And I’m  concerned there are a lot of people in the same position who aren’t speaking up or being talked about. Because we have jobs, we tell ourselves we shouldn’t complain, but opportunities for advancement are slim, and many of us have no idea what to do next, particularly since many of us well into a first job find ourselves tied through relationships to a particular region. Do we tread water? Explore ways to leave the field or move sideways into something else?

The entire system has problems, and while tackling degree creep is a good step toward breaking down barriers, the issues resonate through all levels of the museum world. We have an overload of applicants from multiplying graduate programs, while the number of positions in museum collections still has not rebounded from the belt-tightening of the Recession. Unfortunately, there is no easy answer: we need more jobs and better funding. Until we have them, we need to support each other in our choices – both those of us who leave and those of us who stay.

Cassidy Percoco

Cassidy Percoco, now a curator/collections manager, graduated from the Fashion & Textiles History, Theory, and Museum Practice program at FIT. She is the author of Regency Women’s Dress: Techniques & Patterns 1800-1830, and her blog and podcast can be found at www.mimicofmodes.com.

 


Workplace Misery: Advice for Supporting Colleagues

eggs with faces

If you’re automatically sure that you know what reality is, and you are operating on your default setting, then you, like me, probably won’t consider possibilities that aren’t annoying and miserable. But if you really learn how to pay attention, then you will know there are other options. It will actually be within your power to experience a crowded, hot, slow, consumer-hell type situation as not only meaningful, but sacred, on fire with the same force that made the stars: love, fellowship, the mystical oneness of all things deep down. David Foster Wallace, “This is Water,” a commencement speech delivered at Kenyon College, May 2005

Over the past month, we’ve spoken to several people who are more than miserable in their jobs. We’ve also read tales of workplace misery on Facebook where individuals question how they should move forward in the wake of situations that redefine the phrase, “You can’t make this stuff up.”

Some of these situations are truly horrific, some frustrating, and some just examples of a museum worker’s really, really bad day. But one thing seems to be universal: Everybody tells the complainer to quit, to leave, to find the nirvana job. These comments come in a chorus. Some are couched in concern for the worker’s mental health as in “this can’t be healthy for you.” Some are little red flags demonstrating the listeners have heard enough as in, “I can give you some phone numbers if you think you’re ready to move on.” And some respond only to the technical details of whatever workplace horror the story outlines.

Maybe there’s another way though. Maybe since most of us aren’t social workers, psychologists, or HR people, maybe, in Post-Weinstein America, we ought to respond a little differently. First, remember you’re the listener or, in the case of Facebook, the reader. That’s your job. Just listen. Next, establish if the person feels safe at work. If they do not, are they experiencing sexual harassment, workplace bullying or simply horrific leadership? If they are not safe, if they are bullied or harassed online or in the workplace, a site like AAUW or the EEOC (and there are many more) can help with filing a harassment claim.

Part of listening–regardless of the nature of the individual narrative–is that leaving one job and getting another isn’t as simple as ordering on Amazon. Leave aside the competitive nature of today’s museum job search, there are also questions of partners, partner’s jobs, real estate, children, extended family, and love of place that tie us all to our positions. While walking out may be a healthy choice, it’s not always possible, and brings with it its own set of stresses, not least of which is no pay. So remember, advocating quitting is not always helpful.

And don’t let the person narrating a workplace complaint believe that because they work for the Who-Knows-Where-Historical-Society that this is business as usual, that non-profits aren’t subject to employment law. They are. Yes, it may require more courage or at least a special brand of courage to take on the big wigs in a small community as opposed to walking into HR at a big museum, but the law still applies.

Last, remember that sometimes humans just need to be heard. They need to know they’re valued. Channel your inner grandma: Smile and look people in the eye. If you can’t say anything nice, be quiet. Be kind. Be respectful. Say thank you. Model the place you want to work in, and build a better museum work culture.

Joan Baldwin

 


Dear Future Museum Educators: Three Things I Wish I Knew 10 Years Ago

museum educator

This is the first of several posts on the museum job hunt. Our guest blogger this week is Allison Clark (and, no, that’s not Allison in the photo).

When I first entered the museum field, I was a bright-eyed undergraduate whose opportunities seemed limited only by time. My college campus was nestled next to Houston’s Museum District, enabling me to bounce from institution to institution, department to department, trying my hands at everything from curation to collections management to interpretation. Through both paid and unpaid internships, I caught the museum bug: I wanted to share my enthusiasm for visual art with anyone and everyone. My supervisors became my cheerleaders, and with their encouragement, I earned my graduate degree in art education. As I was frequently reminded, this expensive piece of paper would add a coveted edge to my career. And, for a while, it did. I racked up fellowships and scholarships in graduate school, teaching visitors of all ages and presenting at conferences during the few moments when I wasn’t trying to make ends meet financially.

As graduation neared, I began haphazardly applying to entry-level positions across the United States. By some miracle, I interviewed for thirty minutes with a big-name museum in Los Angeles for one of their graduate internships. A few weeks later, I received the phone call I had dreamt about: I was invited to join their team, albeit without benefits and less-than motivating pay. Yet, all I could think was, “THIS IS IT – I MADE IT!!!”

A year later with the graduate internship under my belt, I was far less convinced. What no one explicitly told me as I worked my way up the museum education ladder was that full-time gigs were few and far between. Even in Los Angeles. Even for people with the experience and education to back it up. I applied to over 50 full-time museum education jobs across the country in the span of five months, and I was called back for four. And those initial call backs? They led to multiple rounds of interviews, teaching samples, and strategic planning presentations. At the end, only one job offer provided a living full-time wage with benefits – two things most people need to live on their own.

Now, I am aware that I am one of the lucky ones. I can go to urgent care without panicking about how I will be able to pay, and most days I get to do what I love. Unfortunately, this simply is not the case for many museum educators, who are all too often undervalued and still searching for their “break” into full-time employment with opportunities for career advancement.

So, let me provide the advice I wish I could have told myself ten years ago:

  1. Gain skills outside of your intended field.

Learn how to budget. Like, really budget. What would you do with $2,000? How about $250,000? Know the numbers, and know how to speak business. If this isn’t your comfort zone, join the club. Take free online courses (edX is my go-to), and expand your skillset to include some productive surprises.

      2.  Work hard, be nice.

One of the best things to do when you’re starting out (or moving up) is to do excellent work and share it with your peers, supervisors, friends, and anyone who can provide constructive feedback. The museum world is a teeny-tiny place, so be nice to everyone you meet.

       3.  Be prepared to struggle.

The museum education field is not for the faint of heart, or people who want a 9-5 job. One of my mentors advised me that the days are long, but the years are short. The hours will hurt, you will get tired of the near-constant balancing act, and you might even question if you’re making an impact. Hang in there. Find your network (local, regional, or national). Share your vulnerabilities with people you trust. Delegate if you can. Most of all, document your successes and create a portfolio that illustrates why your efforts matter.

Since joining the Bruin family in May 2017 as the Education Manager at UCLA’s Fowler Museum, Allison Clark has welcomed hundreds of students to the Fowler, produced a three-day Teacher Institute for K-12 educators, and designed over 20 family programs for both kids and kids-at-heart. Currently, her work highlights the intersections of visitor-driven interpretation, inclusive storytelling, and professional development for the K-12 community and intergenerational audiences. Allison also serves on the Board of Directors for the Museum Educators of Southern California (MESC) in addition to committee appointments with the American Alliance of Museums (AAM) and the National Art Education Association (NAEA). Allison received her M.A in Art Education from the University of Texas at Austin and her B.A. in Art History and Anthropology from Rice University.

 


The Job Search: Hunter or Hunted?

Fishing for a Job

Full disclosure: Anne and I are both teaching in the Johns Hopkins Museum Studies Program this fall. It is a great experience and we’re honored to participate, but here’s what’s worrying. Since this is online education, some of our students already have museum jobs. Maybe not their dream job, but they are employed. It’s the others I worry for. When I read a post like the one on Emerging Museum Professionals this week where the rightfully depressed writer was one of hundreds chosen for a final in-person interview, and then didn’t get the job, or when I hear about huge organizations who conduct multiple interviews via Skype for the lowliest form of employment, it makes me frantic. And if I had more faith in board governance, I wouldn’t question how we got here.

All things being relative, my generation of museum workers got the same crap pay as today, but, on the history/American culture side of things, it felt like there were plenty of job opportunities. Applications were sent via the U.S. Post Office so there was a leisurely pace to the whole business. The field was young, and there were only a handful of actual museum graduate schools, and another handful dipping their toes in the field via public history or American studies. Many of us had parents who believed this was something we’d actually grow out of. They spent years waiting for us to settle down to take the law boards.

So that was then. Who knows if it really was better or if it just appears that way in retrospect. Now it’s 2017. AAM and the New England Museum Association, for example, have online Career Centers that are full of resume samples and advice. Are they helpful? And I know AAM, in cooperation with the regional museum service agencies, conducts annual salary surveys, but who collects data about the number of job openings versus the number of applicants? What does the application process look like for the average museum job seeker? How long does it take? What factors seem to make it easier or harder? And what other kinds of support exists for folks with newly-minted graduate degrees vis a vis the job process?

I Googled the phrase “Finding a Museum Job” and got an assortment of blog posts–some of them hilarious in a dark way–and job-seeking sites about getting museum employment. Counterintuitively, the two biggest pieces of advice were 1) be flexible–which translates to don’t have any personal relationships that require a specific geographic location and 2) Network–which seems to mean emailing 75 resumes might not be the answer.

If there is an answer, we’d like to hear your thoughts. And if one of you has enough coherent thoughts about the museum job search, and might like to guest post, please let us know by emailing us at leadershipmatters1213@gmail.com.

In the meantime, good luck to ALL job searchers.

Joan Baldwin

 


Who’s Leaving the Field and Why Data Matters

Leaving

This week there were a few articles and comments about the young and talented leaving the museum field. Principle among them was a post by Claire Milldrum on Paul Orselli’s blog. Pictured with her Corgi, she is apparently much happier in her post-museum life and for that Leadership Matters is glad.

We have written probably more than anyone else about work in the museum world. We have ranted about salaries, about living wages, and about the ridiculous cost of graduate school which, as Ms. Milldrum points out, seems to be the entry ticket for even the lowliest, most pathetic position at the biggest, fanciest museums. So don’t get us wrong when you read what comes next.

First and foremost one blog post is not data so everyone who commented as if this were a daily occurrence, where’s the data? Do we actually know how many young professionals leave the museum field before they actually start, scared off by the thought of low salaries (where there’s plenty of data) and high graduate school debt (where at least we have raw costs if not the number of students taking loans)?

Second, Milldrum conflates several things: galleries, libraries and museums, and work and internships, in all three sectors. While at the entry/internship level they may appear alike, in reality there are differences among the three fields. She also reports that she’s sad she’s not starting graduate school this month, but says she got into one of “the top grad schools in Library Science, and at one of them, a guaranteed student work job in my subfield.” Again, confusing because a masters in library science is not a degree in Museum Studies, art history or public history, it’s an MLS which provides entry to a field where the median salary is $57, 680, according to the Bureau of Labor Statistics, and where the American Library Association lobbies hard for entry level salaries. Last, in my experience–and admittedly it’s only my experience–libraries do hire humans possessing only a bachelor’s degree for jobs not internships. They are not librarian jobs, but they are not internships, and allow a young professional a necessary window into the sector before they make a commitment to graduate school.

So while Milldrum’s career path was confusing, her charges about the museum world weren’t. It has a long and sorrowful history of maid-of-all-work internships that prepare participants for nothing except debt. And those type of internships are a not-so-subtle race and class barrier. (See The Diversity vs. Salary Question). Clearly, once she decided to forego graduate school and the museum world, Milldrum had the skill set to walk into a well-paying job in non-profit finance. And why couldn’t she have gotten a similar job in the museum world that would have allowed her a normal work week and a chance to go to the dentist? She’s clearly smart. She’s a good writer, and based her description of working both one job for pay, and another as a volunteer to build her resume, she’s a hard worker. Is the museum world really so rarified that it couldn’t stand an infusion of some folks with newly-minted bachelor’s degrees? I mean we love what we do, but this isn’t oncology after all.

Milldrum’s post isn’t data, but perhaps it’s a bellwether, and we owe it to ourselves to acknowledge that and compile the data. In the meantime, if you’re in museum HR or director of a small museum, would it hurt if you lobbied for an entry level position or two without a graduate degree? Is a master’s degree necessary for every job in your institution? If not, be the person who breaks the mold. Hire someone with smarts and passion and see what happens. The field will likely be better for it.

Joan Baldwin

 


Museum Workplace Confidential: An Opportunity for Women at the Met and Come See Us in Austin

Metropolitan Museum of Art

We begin this week’s post with an invitation. For all of you traveling to Austin for AASLH’s annual meeting beginning September 6, we hope you will join us for “Workplace Confidential: Museum Women Talk Gender Equity,” a panel discussion on women in the museum workplace.  Moderated by Anne Ackerson with panelists Ilene Frank, Shakia Gullette, Wyona Lynch McWhite, and Jessica Phillips, this panel is for everyone across the history museum world who has experienced gender-related workplace issues. It’s for emerging professionals who’ve had to deal with sexual harassment; it’s for women of color, who deal daily with the intricate intersection of low pay and benign racism, and for leaders who handle complex personnel issues daily. Panels like this one can’t wave a magic wand and send you home to a changed workplace, but they can help you feel you’re not alone, and offer advice and encouragement.

So if you’re going to be in Austin, we hope we’ll see you September 7 at 1:45 pm. Anne and I will also be around afterwards if you want a copy of our new book, Women in the Museum: Lessons from the Workplace. We’ll even sign it for you!

******

Last week Artnet News ran an article titled “Is It Time for a Woman to Run the Metropolitan?” Their answer was a resounding yes, and just in case the Metropolitan’s interview list isn’t gender balanced, Artnet provided them with names of 11 stellar female candidates.

Leadership Matters would like to see the Metropolitan with a woman director too, but we’re going to go out on a limb here: The Met’s having a woman director is not the goal. The goal is equity in the hiring process. Frankly if the Met’s destiny is female leadership, history tells us now might be the moment. The museum has reorganized its leadership structure so that whoever becomes director will report to Daniel Weiss, President and COO. This “almost” position is a traditional spot for women. It is a place they frequently occupy in government museums, playing the role of task-oriented collaborator while the political appointee (often a white male) in the corner office is the performance based communicator. In addition, if you scan leadership positions in American museums, you will find that women are often hired to lead troubled organizations. Once they are off the respirator, they’re frequently handed back to a male leader.

Even though we wrote the book on women in the museum workplace, there’s something really depressing about parsing the leadership game by gender. In an equitable world we would assume that the Metropolitan’s top-five list might include women, people of color, and openly gay or queer candidates because we would assume that good leadership is good leadership. We would assume that as the country’s largest museum, the Metropolitan wants to lead by example. We would assume it incorporates blind screening into the hiring process, and that HR staff and board committees discussed how unintentional bias affects hiring. (They could learn a lot from AAM here.)  Last, we would assume that the Metropolitan wants a professional with a proven track record and a particular skill set. This is very important for candidates who are not white males. Why? Because statistics show us that men are promoted on promise and potential while women are promoted on performance.

The bottom line? It would be awesome to see the Metropolitan join the Brooklyn Museum, giving us two organizations with budgets over $15,000, 000 with woman directors, but it’s the process we care more about. Changing lives for women leaders means museum workplace culture must change too, and that means boards need to be open, transparent, intentional, and as bias-free as possible in the hiring process. When it comes to hiring, boards need to recognize that what is paramount is the museum, not their private discomfort or uneasiness in the face of difference.

Joan Baldwin